Account & Data
You can permanently delete your UPI Voice Alert account and all associated data at any time, directly from within the app. This page explains exactly how, and exactly what gets deleted.
Deletion happens instantly, inside the app — there's no separate web form to fill out.
if you aren't already signed in with the Google account tied to your merchant profile.
Tap the Settings icon in the bottom navigation.
and tap Delete Account, near the bottom under "Danger Zone."
A dialog explains this permanently deletes your account, your merchant profile, and every payment recorded on this device, and cannot be undone. Tap Delete Forever to proceed.
Google requires a recent sign-in before allowing account deletion, as a safeguard against someone else using an unlocked phone to delete your account. If you see this, tap Log Out Now, sign back in with Google, then repeat step 3. Nothing is deleted until the confirmation step actually succeeds.
Deletion is immediate and permanent — there is no "soft delete" or recovery window.
| Data | What happens to it |
|---|---|
| Your login (Firebase Authentication record) | Deleted immediately |
| Merchant profile — email, merchant/shop name, UPI ID, subscription status (Cloud Firestore) | Deleted immediately |
| Team membership you own or belong to | Deleted immediately |
| Transaction history stored on your device (Room database) | Wiped from this device immediately, as part of the same deletion |
| App settings on your device (language, voice, thank-you message, etc.) | Reset immediately, as part of the same deletion |
We usually reply within one business day.